Hasn't been the easiest experience. Very disappointed with the upkeep of the graves. They don't keep up with the mowing at all. I ordered 11 death certificates and only received 1. They were going to go downtown and pick them up for the next day. That was Monday. Now they are saying maybe by Friday. Anyone who has dealt with the death of a loved one knows that you need much more than 1.
My family has plots and cremations, as well as headstones already paid for and the clueless woman who says she is in charge says she can find no record...We have the receipts and she refuses to assist us even after we have spoke with her numerous times in person and on the phone. Looks like this is headed for litigation and/or an investigation by a team from one of the local media outlets. I'm wondering if the IRS might be interested in the goings on of this rip off joint.
I knew when we went to look at the place where my father wanted his resting place to be, this was not the place! But, nonetheless this was his last wish to be buried where his brother was. I have been there about 3 times in the last couple of months and notice that the grass never seems to be cut? If I wanted to cut the grass around his stone then I would have buried him at the city cemetery. We all pay alot of money to lay our loved ones to rest and then so that can treat them just like that. Like if no one is going to ever complain. Well guess what?!?! I'm giving you guys a bad review and I will be taking this up higher than this. Then I noticed that they are not leaving any room in between their space it is like all of them are on top of each other. I thought that maybe because the stones are to big but nope. They want to pile as many bodies on each other to gain that extra 10 grand. I HATE THIS PLACE. I will be leaving notes on all the stones of the people where my father is laid at so that we can a petition you will treat them with respect and clean their spaces up!! We are still here, so at least my father will still have a voice!!!!
The staff were very helpful, considerate, and compassionate of our family needs at the time of my mother;s death. Ordered 15 death certificates and received 15. My mother had a closed casket service; therefore she was not embalmed. They dressed her in what I wanted her to wear and returned to me, cleaned, the pajamas she was wearing. My husband and I have pre-paid for our services there and are very confident that our wishes will be carried out as we have requested.
Not very well put together if you ask me. We had email problems and we weren't contacted about it until the night of the viewing (it was sent the day and night before). Like a lot of people on here say, anything to get money, and they lack compassion. I don't recommend burying your loved ones here.
Laurel Oaks Funeral Home is a US Funeral Home based in Mesquite, Texas. Laurel Oaks Funeral Home is located at 12649 Lake June Rd, Mesquite, TX 75180, USA.
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