Called numerous times and the phone just rang and rang. No answer. My husband also tried to call and got nothing.
Worst customer service at this location every. I asked to be picked up from a paint and body shop the guy on the phone giving me the run around about calling another location, when he's only 9 mins away he was very dry on the phone like he didn't wanna be bothered just very poor customer service here I won't be back that's not how you treat customers. If you don't feel up to working stay at home.
I have used this Hertz rental establishment last March they were very helpful. The pickup was extremely easy we were in and on our trip in less than 30 minutes. The drop off was just as easy. We will be definitely be using them again.
I don't usually write reviews but when im very satisfied i do. My car needed repair and i needed a rental until its fix, i ended keeping Hertz rental for 3 weeks. It was a life saver, bottom line. Go see Justin, this guy had everything ready in minutes and answered all my questions. Very professional service, i would go back when in need of a rental again.
Lackadaisical customer service.1st vehicle given drove terribly!! Transmission problems they were probably already aware of before sending me out on the road in the piece of junk. 1st & last time coming here
Hertz is a US Car Rental based in Mesquite, Texas. Hertz is located at 3600 Gus Thomasson Rd #156, Mesquite, TX 75150, USA.
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